FREQUENTLY ASKED QUESTIONS
Browse our FAQ section for instant information or you can reach out to us directly for a personalized consultation!
With the rising COE prices, we’ve seen a surge in demand for our cars because of the significant cost-efficiencies.
Many of our clients find that it makes more economical sense to lease because of the following factors:
- No large downpayment - pay less upfront to free up funds for other investments and lifestyle needs
- Road Tax
- Unlimited Mileage
- We cover servicing & mechanical maintenance
- Free Delivery and Collection
- 24-Hrs Roadside Assistance
Instead of forking out large sums for a depreciating asset, we provide a flexible approach that’s cost-effective, stress-free and comes with no hidden fees!
We’re all about having the best customer experience on the market.
When you sign with us you aren’t just getting a dependable car with powerful features, you also receive a full-service exclusive membership that entitles you to so much more!
- No Claim Discount (NCD) privilege - all existing insurer discounts can be carried forward to your future car
- Insurance excess
- Complimentary concierge service
- Exclusive fuel discount card
- 24/7 roadside assistance
- Unbeatable after-sales service
We take care of you & your car, whilst you kick-back and enjoy all the benefits without the hassle.
Sure, we'd love to show you around!
You can head down to our office at 22 Sin Ming Lane, Midview City, #01-74 Singapore 573969.
To ensure you get the best response and personalised service, we will assign a dedicated accounts servicing specialist for you!
We’ll assess your current & future needs to make recommendations that will work for you long-term.
Fret not, all of our accounts servicing staff are well-trained to help you access your budget requirements, family needs, personal needs as well as future requirements.
Our flexible lease durations allow you to upgrade your car models to cater for your needs. Reach out to us and we’ll get you started!
Powered by Toyota Financial Services, KINTO One | Corporate full service lease is an operating lease which is combined with a set of vehicle related services and charged to the customer in one monthly “Full Service Lease Rate”. The monthly rates include:
- Comprehensive Insurance
- Road Tax
- Unlimited Mileage
- Servicing and Mechanical Maintenance (normal tyre wear and tear is covered, if it is due to driver’s negligence, eg mount kerb, tyre patching, customer will be liable)
- Free Delivery and Collection
- 24-Hrs Roadside Assistance at 9732 1685
We assign a dedicated accounts servicing person for each of our corporate clients. Our staff are well-trained to handle your needs in a prompt & efficient manner regardless of the service nature. (e.g. warranty, maintenance, contract, terms)
We also have 24/7 roadside assistance, which will be able to assist in English and Chinese.
Thinking of driving into malaysia? At KINTO One have an unlimited mileage package, as long as the vehicle is used for the hirer's business and for his/her social and domestic purposes.
Things to note:
The vehicle is not to be used, and will not permit it to be used, for purposes it is not expressly designed.
Vehicle cannot be used for hire, driving tuition, towing racing or pace making, or for competing in any rally or other form of motor sport, or for any illegal purposes whatsoever whether in Singapore or elsewhere.
The vehicle is not licensed or permitted to be used for hirer’s chauffeured drive or limousine activities
Yes, no problem! You can drive into Malaysia with any KINTO One vehicle.
What's more as part of our 24/7 roadside assistance, we even have a close network of workshop partners in Malaysia who will support in any unforeseen vehicle issues or break-down.
There will be a contract agreement for every fleet unit subject to a successful underwriting process. You will also need to have your IC and Driving license (Front & Back).
There will be a contract agreement for every fleet unit subject to a successful underwriting process. You will also need to have your IC and Driving license (Front & Back).
Nope, all our Kinto One vehicles are covered by comprehensive motor insurance coverage as part of the package. There are no hidden insurance costs!
Details incl. Driver Personal Accident benefits (upon death)
Authorised driver: up to $10,000
Passenger(s) (up to legal seating capacity): up to $10,000
Third party liability
- third party injury; unlimited claim
- third party property damage; payout up to SGD 5 million
Medical expenses of up to SGD 1,000 for authorised driver and passenger(s) up to legal seating capacity.
We have cameras fitted to all of our vehicles for your safety & security.
All data is stored on the data card in the device.
We strongly recommend the consistent use of in-car cameras to avoid disputes in accidents or other unforeseen events.
Each KINTO One contract can only be assigned to a corporate entity or one individual. Cars are not allowed to be sub-leased, etc.
Generally everybody who is permitted by the company is allowed to drive the car (incl. e.g family members).
The minimum requirement is a valid Singapore Class 3 Driving License or a valid International Driving License accompanied by Identification Card, Passport or Employment Pass.
Driving license must have been held for at least three (3) years. The minimum age is 23 and maximum is 65 years of age.
A change of car model within the lease period is something that we have to assess on a case to case basis.
If you are looking to upgrade your car model close to the end of the contractual lease, do reach out to us and we will try our best to help out.
Generally we are unable to switch car models for short temporary use due to administrative complications like insurance.
Thinking of taking your beloved pets for a spin?
Pets are permitted as long as they can stay well-behaved!
Unfortunately we are unable to cover any damages caused by pets in the car.
Any interior damage (e.g. broken leather, fur that requires replacement or specialized cleaning services) will have to be borne by the customer.
We do allow our clients to smoke in the car, subject to a cleaning charge at the end of the lease.
Stay calm, call our 24/7 roadside assistance at 9732 1685, and our accident response team will guide you accordingly.
Notification of the police will also be done by the accident response team.
We endeavor to ensure your mobility is taken care of. Speak to our roadside assistance at 9732 1685 and we'll help you the best we can!
We recommend calling our 24/7 roadside assistance at 9732 1685 for a virtual inspection.
Physical inspection can be done at servicing pick up.
We'll assess the extent of damage and a make goof fee may be required.
Our Full Service Leasing rate endeavours to cover the majority of the total cost of car ownership. This includes:
- Unlimited mileage
- Vehicle repair & maintenance costs
- Comprehensive car insurance
- Annual road tax
We have a fully transparent pricing, with no hidden fees involved.
You only need to pay for:
- Petrol (we also help with these with an exclusive fuel discount card!)
- ERP Cash Card
- All Parking Offences and Traffic Fines, etc
All vehicle damages caused by negligence or purpose (not by accident) will also have to be charged to the customer.
All replacement of parts due to wear & tear is included in the car leasing rates - you won't need to pay for any wear & tear damage!
At the end of term, we will conduct a comprehensive inspection of the vehicle.
Normal wear and tear (guideline will be provided) will be distinguished from actual damages which have been caused by gross negligence or purpose.
We invoice our customers on a monthly basis and will collect payment with a Direct Debit scheme.
As vehicle owner, KINTO One will be addressed by the authorities.
KINTO One will pass the traffic offence to the PIC in the company with the request to forward the fine notice. Depending on the authorities requirement TFSSG will also pass driver information.
All traffic fines will have to be paid by the individual customers.
Powered by Toyota Financial Services, KINTO One | Corporate full service lease is an operating lease which is combined with a set of vehicle related services and charged to the customer in one monthly “Full Service Lease Rate”. The monthly rates include:
- Comprehensive Insurance
- Road Tax
- Unlimited Mileage
- Servicing and Mechanical Maintenance (normal tyre wear and tear is covered, if it is due to driver’s negligence, eg mount kerb, tyre patching, customer will be liable)
- Free Delivery and Collection
- 24-Hrs Roadside Assistance at 9732 1685
We assign a dedicated accounts servicing person for each of our corporate clients. Our staff are well-trained to handle your needs in a prompt & efficient manner regardless of the service nature. (e.g. warranty, maintenance, contract, terms)
We also have 24/7 roadside assistance, which will be able to assist in English and Chinese.
Ready to Start Your Engines?
Get in Touch
We believe in providing only exceptional service for your needs. Reach out to us and we’ll get you started with a dedicated accounts person that can help guide you through the process!